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October 2021
VOLUME 40, ISSUE 9

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Table of Contents

Features

Operations Management

AI’s Unknown Role in Legal Operations

By Erin Brereton

Legal industry members are using the technology in ways you — and some of their employees — might never guess.
Operations Management

Want to Move Tech Forward? Make It Part of Your Strategic Planning

By Mark Brewer

A strategic approach to implementing new technology offers the best chance of success.

Columns

Big Ideas: ALA President’s Letter

The CLM Journey — It’s Just as Important as the Destination

By Michael T. Bumgarner, CLM, CPA, CGMA

Adding this credential to your name can open new career opportunities.
BP Perspective: Insights from a Business Partner

7 Factors Legal Professionals Should Consider When Choosing Records Retrieval Support

By Joe Swingle

Records retrieval is a complex process, but these tips can make it easier.
Diversity Dialogue: Broadening Business Perspectives

5 Tips for Connecting to the Hispanic Community

By Liel Levy and Natalie Fragkouli

Legal organizations need to realign their strategic plans to reach the growing Hispanic population.
Innovations: Fresh Thoughts For Managing

IT Strategy for a New Era of Business

By Christina Floyd and Karen Leastman

As we move into a future where COVID-19 is more manageable, legal organizations must think more strategically about their IT investments to achieve long-term success.
Test Drive: Gadget Reviews with Bill and Phil

Don’t Forget Your Digital Assets and Legacy in Your Estate Planning

By Bill and Phil

A competent estate plan, in this day and age, must include the preservation and transfer of digital assets as essential components.

Departments

Industry News: Legal Management Updates

Protecting Employees: The Rising Need for Personal and Home Cyber Protection

By James Harrison

Law firm professionals have the opportunity and the responsibility to help protect employees against these devastating risks.
Tips and Trends: Industry Advice and Developments

The Adoption of Artificial Intelligence for Law Firms

By Rohan Kapil

AI is not just a buzzword, but a true sign of modernized, agile processes.
Industry News: Legal Management Updates

How Encryption Can Protect Your Clients’ Confidential Data and Intellectual Property

By Brad Smith

Encrypting your data is another line of defense against hackers.

ALA Now

ALA Faces Member and Chapter News

Anniversaries, Awards and Appointments October 2021
At ALA News About ALA

What's Happening at Headquarters October 2021