April 2021
VOLUME 40, ISSUE 4
Table of Contents
Features
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Legal Industry/Business Management
The Role Laterals Play in Succession Planning
Succession planning can be a touchy subject for firms, but lateral hires can be integral to making it run more smoothly.
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Human Resources Management
The State of the Summer Experience
Unprecedented workplace changes affected summer associate programs nationwide last year. Find out how the industry reacted — and what this year’s efforts may look like.
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Operations Management
Who’s the E-Billing Boss? Likely Your Client
As more clients dictate e-billing processes, legal organizations of all sizes will need to get acquainted with outside counsel guidelines.
Columns
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Big Ideas: ALA President’s Letter
Don’t Look Back — You Aren’t Going That Way
How to take what you've learned this year and keep moving forward.
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BP Perspective: Insights from a Business Partner
Pandemic Liability Protections Aren’t Immunity
Demonstrating proof that your law firm has complied with all applicable COVID-19 workplace safety protocols will be critical going forward.
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Marketing Matters: Boost Your Firm’s Brand
7 Marketing Tips During COVID-19 and Beyond
With the lessons learned over the last 12 months, your legal organization, these tips can put you in a prime position to reach clients.
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Thinking out Cloud: Translating Tech to Business
For True Disaster Recovery Readiness, Think Beyond Cloud Basics
We've got best practices for how legal organizations should best approach their disaster recovery plans.
Departments
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Industry News: Legal Management Updates
The Role of Tech in Client Communications
How to harness technology to enhance client relationships.
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Tips and Trends: Industry Advice and Developments
Build Client Satisfaction Through Active Listening
Harnessing the power of listening has significant commercial advantage to legal firms.
ALA Now
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ALA Faces: Member and Chapter News
Anniversaries, Awards and Appointments April 2021
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At ALA: News About ALA
What's Happening at Headquarters April 2021