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2023 Print Edition

October 2020
VOLUME 39, ISSUE 9

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Table of Contents

Features

Operations Management

Protection Under the Law

By Eric Butterman

You owe clients more than strong representation — you owe them strong security for their data.
Operations Management

Communicating with Clients Via Today’s Technology

By Erin Brereton

Find out how tech tools are defining law firm conversations.
Operations Management

The Gift of Time

By Mark Brewer

Small and midsize firms and departments can recapture more time and money with AI.

Columns

Big Ideas: ALA President’s Letter

Welcoming the Internet of Things to Our Legal Organizations

By Debra L. Elsbury, CLM

As our clients evolve, the expectation of attorneys to step up to the technology plate with the most up-to-date tools available to them will continue to increase.
BP Perspective: Insights from a Business Partner

Your Remote Workers: A Target for Cybercrime

By James Harrison

Now is the time to focus your firm’s efforts on a secure and compliant remote workforce plan.
Diversity Dialogue: Broadening Business Perspectives

Excerpt from Authentic Diversity: How to Change the Workplace for Good

By Michelle Silverthorn

The new rules for equity in the workplace.
Innovations: Fresh Thoughts For Managing

Amp Up Your Innovation: How to “Think Different” About Your Firm’s Business

By Dr. Michael Brenner

How to get your firm out of the “we’ve always done it this way” mindset.
Tough Topics: Challenging Office Conversations

Thinking About De-equitizing a Partner? Consider This First

By Sharon Meit Abrahams, EdD

Underperforming partners cannot go unaddressed.

Departments

Industry News: Legal Management Updates

Legal Managers: The Invaluable Dot-Connectors Within Law Firms

By Despina Kartson and Kristine O’Connor, CLM

Your efforts play a meaningful role your legal organization's goals to build the business, foster meaningful connections with clients and align work streams.
Tips and Trends: Industry Advice and Developments

Making Retirement Discussions with Your Senior Partners More Productive and Succession More Effective

By Ida O. Abbott

They’re not easy conversations to have, but there are ways to make them constructive.

ALA Faces Member and Chapter News

Anniversaries, Awards and Appointments October 2020

Members on the Move

Josh-Alecknavage

Joshua Alecknavage, a member of the Capital Chapter, is now Facilities Manager at White & Case, LLP, in Washington, D.C.

Freshta-Maftoon

Freshta Maftoon, a member of the Golden Gate Chapter, is now Law Office Administrator at Van Der Hout LLP in San Francisco, California.

Scott-Popp

Scott R. Popp, a member of the Chicago Chapter, is now Office Administrator at Akerman LLP in Chicago, Illinois.

Penimah-Silva

Penimah C. Silva, President of the New Mexico Chapter, is now Firm Administrator at Keleher & McLeod, PA, in Albuquerque, New Mexico.

ALA Solutions Series

ALA Solutions Series