March 2020
VOLUME 39, ISSUE 3
Table of Contents
Features
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Legal Industry/Business Management
Smooth Operators
From cutting-edge software solutions to new routines, law firms are finding ways to advance performance.
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Human Resources Management
Office Dating: Passions and Policies
Clear guidelines can keep law firm romances from sparking lawsuits.
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Legal Industry/Business Management
How to Attract a Loyal Client Base
Loyalty isn’t a given with clients, but these simple strategies can go a long way to keep them happy.
Columns
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Big Ideas: ALA President’s Letter
I’m Attending! #ALAConf20
Here's a top 10 list of reasons why you should attend Annual Conference.
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BP Perspective: Insights from a Business Partner
Client Feedback: Using Past Experiences to Create Better Futures
Seeking out — and proactively responding to — client feedback offers numerous benefits.
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Innovations: Fresh Thoughts For Managing
The Efficiency of the Attorney Experience in Your Firm’s Back Office
Standardizing and streamlining back-office equipment and workflows reduces the stress on many of the firm's fronts.
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Test Drive: Gadget Reviews with Bill and Phil
Wireless Earbud Madness
We haven’t tried every wireless earbud on the market, between the two of us, we’ve tried out quite a few. Here are some of our favorites.
Departments
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Tips and Trends: Industry Advice and Developments
15 Ways to Experience Salt Lake City
Take some time to see the sites while you're in town for Annual Conference.
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Industry News: Legal Management Updates
Long-Term Care Planning for Your Firm: Finding the Right Fit
Employers may face challenges when introducing LTCI, but here's how to best overcome them.
ALA Now
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ALA Faces Member and Chapter News
Anniversaries, Awards and Appointments March 2020
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At ALA News About ALA
What's Happening at Headquarters March 2020