July/August 2020
VOLUME 39, ISSUE 7

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Table of Contents

Features

Columns

  • Big Ideas: ALA President’s Letter

    A Time for Self-Reflection

    By Debra L. Elsbury, CLM

    As legal management professionals, we can impact our firms, specifically with policies of inclusivity.

  • BP Perspective: Insights from a Business Partner

    Creating a New Vision for Attorney Support at Law Firms

    By Allan Congrave

    The role of the legal secretary continues to evolve as the job market shifts and law firms re-engineer how clients’ work gets done.

  • Innovations: Fresh Thoughts For Managing

    Returning to Work: How Telehealth Can Provide Peace of Mind

    By Kirsi A. Johnson

    Available 24/7, virtual care is a convenient way for employers to connect their workforce with health care experts.

  • Tough Topics: Controversial Office Conversations

    What to Do When Clients Can’t Pay

    By Kylie Ora Lobell

    If clients are having a difficult time paying, there are some tactics to ensure your firm will survive, while still showing consideration for your clients.

Departments