Empowering Women in the Workplace
By Valerie A. Danner
A woman’s guide to making sure her voice is heard in the office — and tips for how men can help.

Operations Management

Legal Cartography
By Ed Finkel

Client journey mapping, which legal managers can help guide, can ensure a successful process." data-share-imageurl="" style="position:fixed;top:0px;left:0px;">

Table of Contents


Features


Communications and Organizational Management

Empowering Women in the Workplace
By Valerie A. Danner

A woman’s guide to making sure her voice is heard in the office — and tips for how men can help.

Operations Management

Legal Cartography
By Ed Finkel

Client journey mapping, which legal managers can help guide, can ensure a successful process.




Columns


BIG IDEAS: ALA EXECUTIVE DIRECTOR’S LETTER

Help Provide Data to Better Understand Harassment and Information Management in Firms

BP PERSPECTIVE: INSIGHTS FROM A BUSINESS PARTNER

3 Practical Options for Financing Your Office Build-Out

INSURE YOUR SUCCESS: PRACTICAL TIPS YOU NEED

Law Firms Under Cyber Siege: 5 Lessons for 2018

TEST DRIVE: GADGET REVIEWS WITH BILL AND PHIL

A $1,000 iPhone? X (Pronounced “10”) Marks the Spot

TOUGH TOPICS: CONTROVERSIAL OFFICE CONVERSATIONS

Aligning Your Stars: Succession Planning for the Administrative Team




Departments


FACTS AND STATS: QUICK INDUSTRY TAKES

Facts and Stats

TIPS AND TRENDS: INDUSTRY ADVICE AND DEVELOPMENTS

Cross-Cultural Communication and International Email Etiquette




ALA Now


ALA FACES: MEMBER AND CHAPTER NEWS

Member and Chapter News
ALA Congratulates Its 2018–2019 Board of Directors and Regional Representatives

AT ALA: ASSOCIATION NEWS AND EVENTS

What’s Happening at Headquarters?

GET CERTIFIED: YOUR GUIDE TO THE CLM PROGRAM

Congratulations to Our New Certified Legal Managers